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BUSINESS RELATIONS
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CUSTOMER SERVICE & SUPPORT
For registered product owners, Guild is pleased to provide phone and email support free of charge. Please click here to register your Guild products. However, before contacting us, we encourage you to utilize the resources below when technical questions arise:
Since the focus of our company is as a manufacturer and wholesaler of instruments, we are not directly connected to the used market and do not offer appraisals at this time. For an official appraisal, or to find the current market value for your Guild, we recommend contacting a Vintage or Used guitar dealer who specializes in used guitars. For general information including rough estimates or values, we also recommend checking out online resources such as www.bluebookofguitarvalues.com.
SUPPORT TICKET
Please create a support ticket for the following requests:
- Technical Support
- Account Registration Help
- Web Shop Inquiries
- Repair Inquiries
Customers outside the U.S. or Canada should contact their local Guild dealer for sales, technical support, service, and parts.
U.S. PHONE SUPPORT
(818) 575-3600, Option 2
Available 9am-12pm and 2pm - 4pm M-F Pacific Time
Guild Guitars Web Shop: 877-265-7527
US / Puerto Rico
Guild Guitars/Yamaha Guitar Group
26580 Agoura Road
Calabasas, CA 91302-1921
Main Phone#: (818) 575-3600
Main Fax#: (818) 575-3601
Europe
Yamaha Guitar Group Inc.
Tradeboulevard 4, Haven 528
4761 RL Zevenbergen
The Netherlands
Technical Support:
Europe Service Center: Please click here.
Rest of World
Please contact a local distributor. To find a local distributor in your area, please visit our distributor page.
Yamaha U.S. Product Support
For assistance with Yamaha-branded products, please click here to be redirected to the Yamaha U.S. web site.
